Terms & Conditions

Introduction

Welcome to Mecal Gifts, your trusted source for handmade luxury gifts. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

 

General Terms

  1. Acceptance of Terms

   – By using our website, you agree to comply with and be bound by these Terms and Conditions.

 

  1. Changes to Terms

   – Mecal Gifts reserves the right to modify these terms at any time without prior notice. Your continued use of the website after any changes indicates your acceptance of the new terms.

 

Products

  1. Product Description

   – We strive to provide accurate descriptions of our handmade luxury gifts. However, slight variations in color, design, and size may occur due to the handmade nature of our products.

 

  1. Pricing

   – All prices are listed in AED (or applicable currency) and are subject to change without notice. Prices do not include applicable taxes, shipping, and handling fees.

 

  1. Availability

   – All products are subject to availability. We will inform you as soon as possible if the products you have ordered are not available.

 

Orders and Payments

  1. Order Processing

   – Orders will be processed within 2-3 business days. You will receive a confirmation email once your order has been shipped.

 

  1. Payment Methods

   – We accept various payment methods including credit/debit cards and PayPal. Payment must be received in full before the order is shipped.

 

Shipping and Delivery

  1. Shipping Policy

   – We offer worldwide shipping. Shipping costs and delivery times will vary depending on the destination and shipping method selected.

 

  1. Delivery Time

   – Estimated delivery times are provided at checkout. Please note that delivery times are estimates and may vary due to external factors.

 

Returns and Refunds

  1. Return Policy

   – If you are not satisfied with your purchase, you may return the product within 14 days of receipt for a refund or exchange. The product must be in its original condition and packaging.

 

  1. Refunds

   – Refunds will be processed within 7-10 business days of receiving the returned product. Shipping costs are non-refundable.

 

Privacy Policy

  1. Data Collection

   – We collect personal information to process your orders and improve your shopping experience. This includes your name, address, email, and payment information.

 

  1. Data Protection

   – Mecal Gifts is committed to protecting your personal information. We do not share your data with third parties except as necessary to process your order.

 

Liability

  1. Limitation of Liability

   – Mecal Gifts is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

 

  1. Indemnification

   – You agree to indemnify and hold Mecal Gifts harmless from any claims, damages, or expenses arising from your use of our website or violation of these Terms and Conditions.

 

Governing Law

  1. Jurisdiction

   – These Terms and Conditions are governed by the laws of the country where Mecal Gifts is based. Any disputes will be resolved in the courts of that country.

 

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

 

Email: info@mecalgifts.com
Phone: +962795541448 

Address: 3rd Floor, Building 77, Business Avenue Building, 3rd Circle, Islamic College St. , Amman, Jordan