Refund and Returns Policy

Last updated: 8-July-2024

Thank you for shopping at Mecal Gifts. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

• You have 1 calendar days to return an item from the date you received it.
• To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have the receipt or proof of purchase.

Refunds

• Once we receive your item, we will inspect it and notify you that we have received your returned item.
• We will immediately notify you of the status of your refund after inspecting the item.
• If your return is approved, we will initiate a refund to your credit card (or original method of payment).
• You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
• If you receive a refund, the cost of return shipping will be deducted from your refund.

Non-returnable Items

• Certain types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned.
• We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Exchanges

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [support email] and send your item to: [return address].

Contact Us

If you have any questions on how to return your item to us, contact us at info@mecalgifts.com